> ## Documentation Index
> Fetch the complete documentation index at: https://docs.financely.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Organization Settings

> Configure your organization's general info, AI behaviour, billing, and data management.

# Organization Settings

Go to **Settings → Organization** to manage everything related to your workspace.

## General

**Basic information**

* **Organization name** (required) — displayed throughout the app and on invoices
* **Website** — your company's website URL
* **Description** — internal description of the organization

**Contact information**

* **Email** — organization contact email
* **Phone** — organization contact phone number

**Address**

* Street address, city, state, zip code, country — used on invoice templates where seller address is bound

Click **Save** to apply changes. A sticky save bar appears at the bottom of the page whenever you have unsaved changes.

## AI Settings

**Auto-generate proposal suggestions**

When this toggle is on, Financely automatically generates an AI proposal draft every time a new lead is created — whether it arrives from a widget submission or is added manually.

The generated proposal is placed in **Draft** status and linked to the lead. You still review and approve it before sending.

To enable: **Settings → Organization → AI Settings → Auto-generate proposals** → toggle on → Save.

<Info>
  AI proposal generation uses your product catalog. For the best results, keep your products up to date with accurate names, descriptions, and prices before turning this on.
</Info>

## Duplicate organization

Available to **owners and admins** only.

Creates a full copy of your organization with:

* All invoice templates
* All workflow definitions
* All email templates
* All products

What is **not** copied:

* Users and team members
* Invoices and proposals
* Leads and contacts
* Billing subscription

This is useful for creating a staging environment or setting up a second workspace with the same configuration.

To duplicate: **Settings → Organization → General → Duplicate Organization** → confirm in the dialog.

## Billing

**Current plan**

Shows your active subscription:

* Plan name and price (e.g. Pro — €5/month)
* Status: **Active**, **Trialing**, **Past Due**, or **Cancelled**
* Next renewal date
* Whether auto-renew is on or the subscription is set to cancel

**Feature entitlements** are listed below the plan card — these show what your current plan includes.

**Subscribe**

If you're on a free plan or your trial has ended, click **Subscribe** to start a 14-day free trial. You'll be redirected to Stripe Checkout to enter payment details.

**Manage Billing**

Click **Manage Billing** to open the Stripe Customer Portal where you can:

* Update your payment method
* View invoices
* Cancel or change your subscription

**Usage tracking**

Displays your current period usage:

* Invoices created
* Templates
* Team members
* Storage (GB)

**Usage alert emails**

Toggle on to receive an email notification when you're approaching your plan limits.

## Data Management

Export or import your organization's data.

* **Export** — downloads all your organization data (contacts, products, invoices, leads, proposals, templates, workflows) as a structured file
* **Import** — upload a previously exported file to restore or migrate data

<Warning>
  Data import overwrites existing records with matching IDs. Use with caution in production workspaces.
</Warning>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Billing status shows Past Due">
    Go to **Manage Billing** and update your payment method. Once a successful payment is processed, the status returns to Active automatically.
  </Accordion>

  <Accordion title="Auto-proposal generation is on but proposals are not being created">
    Check **Settings → Organization → AI Settings** to confirm the toggle is saved (not just switched). Also verify that the AI configuration is complete — if the AI service is misconfigured, generation will silently fail.
  </Accordion>

  <Accordion title="Duplicate organization is not available">
    This feature requires Owner or Admin role. If you don't see the option, ask your organization owner to perform the duplication or to upgrade your role.
  </Accordion>
</AccordionGroup>
